Program Contractor
Definition:
A contractor selected and approved by the insurance company to perform repairs.
Explanation:
Program contractors are often part of the insurer’s preferred vendor network. While convenient, homeowners are not required to use them and may choose their own contractor.
Example:
After water damage, your insurer may suggest a program contractor to handle repairs, but you can hire your own instead.
Why it matters:
This term affects how claims are handled and what payout a homeowner may receive.