Watermark Claims Specialists

Assignment of Benefits (AOB)

Definition:

A legal agreement allowing a contractor or third party to receive claim payments directly from the insurer.

Explanation:

By signing an AOB, the homeowner transfers their rights under the policy for that portion of the claim. While convenient, it can limit the homeowner’s control over the claim process.

Example:

If you sign an AOB with a water mitigation company, the insurer may pay them directly for drying services instead of reimbursing you.

Why it matters:

This term affects how claims are handled and what payout a homeowner may receive.

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