Watermark Claims Specialists

Third-Party Administrator (TPA)

Definition:

A company that manages claims on behalf of an insurance carrier.

Explanation:

TPAs are often used by insurers to handle claim administration, especially for large or complex policies. They coordinate adjusters, contractors, and payments.

Example:

If you file a claim and your paperwork is processed by an outside company rather than your insurer directly, that company is the TPA.

Why it matters:

This term affects how claims are handled and what payout a homeowner may receive.

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